Managed IT Services

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For your business to succeed, you need to focus on what you do best. Get experts from Pine Tree IT to manage your IT Services, so you can continue to run your business and focus on your clients.

With the current cutting edge technology such as cloud computing, you can store all your data and tools in one place with 24×7 global access from any place, anywhere. Though this allows your business to be chain-free, managing these systems can be a time consuming responsibility that can eat into your business productivity. Pine Tree’s UAE based experts will handle all your IT needs, hosted with us or otherwise, so you can run your business successfully without worrying about these issues.

Prevent IT issues before they impact your business

You can offload your IT operations to IT management service companies such as Pine Tree IT in dubai, UAE. On your behalf, IT experts from Pine Tree take on the ongoing responsibility for managing, monitoring, and problem solving for your IT systems.

Our IT management and service includes a variety of tasks like security, alerts, antivirus monitoring, patch management, data recovery, and backup for various devices, applications, networks, and servers. When you know your IT needs are efficiently taken care of, you can focus on running your business without such worries.



Why Get Managed IT Support?

In today’s world, all businesses rely on technology to some extent. If you don’t stay up to date with the changes in the IT field, you will fall behind your competitors. Not keeping up to data with latest security, patches, or backups for you systems can cause you to face an IT outage that can negatively influence your business. For example, revenue and productivity losses can occur if your customer or financial management system goes down. But if you are not an IT expert, technology requirements and updates can leave you feeling overwhelmed. Managed IT support from Pine Tree is the ideal solution here.

Benefits Of Managed IT Solutions Offered By Pine Tree

Consider us an extension of your IT department. Pine Tree takes care of all your routine IT system monitoring and management 24/7 thus enabling your employees to focus on more important business projects. By proactively tracking your IT infrastructure, Pine Tree helps you identify and handle various technology issues before they affect your business.

With Managed IT Services From Us, You Can Expect:

  • Constant monitoring – Your IT infrastructure is monitored 27/7, assuring your peace of mind over such matters.
  • Less downtime – we identify and correct your IT issues before they cause problems.
  • Avoid disruptions – Immediate response and fast service, provided either overnight or remotely.
  • Predictable budgeting - No hidden expenses, all inclusive rates for IT services that include software and hardware.

The cost of managing your IT services are dependant on your IT needs. If your budget is low, you can opt for our basic services which include monitoring and notifying a provider of issues. Our complete range of services providing your IT equipment, service, alerts, problem solving and 24/7 support. Before taking on your project, the Pine Tree IT team performs an initial assessment of your current IT infrastructure. Depending on your business type and budget, we suggest the best, proactive approach that can help increase your business efficiency.

If you are looking for a reliable IT services management company in UAE, Pine Tree is your best choice for ensuring you receive the best technical support You can use our online contact form or directly give us a call to discuss how we can help serve your IT needs.

What Does The Contract Include?

Pine Tree’s Annual Service Contract covers the following:

  • Onsite visit by our qualified engineers
  • Instance or incident based call‐out support
  • Round the clock peripheral monitoring
  • Monthly reports and executive dashboard summary
  • Remote help desk support
  • Regular preventive maintenance
  • Checking the broken links
  • Adding the new products and services
  • Scheduled maintenance
  • Periodic IT assessment
  • Workstation Monitoring
  • Hard Disk analysis and optimization
  • Inputted- voltage Check
  • SMPS DC -Voltage Check
  • Diagnostics of CPU, Memory, Hard Disk
  • Virus check and erasing or rectification
  • Testing of mouse keyboard
  • Sharing of Database and other application software
  • Network Connectivity Problems, etc.
  • Internet sharing
  • Hardware and software installation
  • Printer troubleshooting
  • Checking up all the network components connection points

Customer Satisfaction Guaranteed
Keeping your team happy and productive

Pine Tree IT works towards keeping your employee happy and productive. We collect, score, and track end user feedback from our clients to improve our own services, to ensure that our customers are satisfied with our services. When you work with Pine Tree, Customer Satisfaction is our guarantee as our goal is to make certain that you and your employees are fully satisfied with our services.